DocuBench.AI

Terms of Service

Effective Date: May 15, 2026

These Terms of Service ("Terms") govern your access to and use of the DocuBench software, websites, accounts, subscriptions, and related services (collectively, the "Service") provided by DocuBench LLC ("DocuBench," "we," "us," or "our"). By installing, accessing, or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. The Service

DocuBench provides a local browser workbench for AI agents. The Service may include desktop applications, local workbench features, MCP server functionality, account services, subscription services, websites, documentation, and related features.

DocuBench operates as a user-directed tool. You choose which MCP client, AI agent environment, model provider, websites, accounts, data sources, site instructions, and browser actions to use.

DocuBench does not operate your AI agent, choose the websites your agent visits, or validate the correctness of agent decisions.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service.

The Service is currently intended for use by individuals and entities located in the United States. You may access and use features of the Service from other jurisdictions where permitted by law. DocuBench reserves the right to limit, refuse, or revoke access to features for users outside the United States.

By using the Service, you represent and warrant that your access and use complies with applicable export control, sanctions, and trade laws.

3. User Responsibility

3.1 Your Content, Accounts, and Instructions

You are solely responsible for any text, data, documents, URLs, credentials, browser sessions, site instructions, communications, personal data, or other materials that you provide, access, submit, display, process, or make available through the Service ("User Content").

You represent and warrant that:

  • You have lawful access to the User Content;
  • You have the right to use, process, and submit the User Content;
  • You have obtained any required consents or authorizations for personal data included in the User Content;
  • Your use of the Service with such User Content complies with applicable laws and third-party terms, including the terms of any websites or services from which the content originates.

DocuBench does not claim ownership of User Content.

3.2 Third-Party Websites and Services

If you configure the Service or your AI agent environment to access, retrieve, control, or process content from third-party websites or services, you do so at your own discretion and risk.

You are solely responsible for ensuring that your use of third-party websites, accounts, content, credentials, and services complies with applicable terms of service, acceptable use policies, and legal requirements.

DocuBench does not authorize, endorse, or guarantee that any particular use of third-party websites or content is permitted.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation, including data protection and privacy laws;
  • Submit, access, or process User Content in violation of confidentiality, contractual, fiduciary, or statutory obligations;
  • Submit, access, or process protected health information or other regulated data subject to healthcare, financial, or similar sector-specific regulations, including HIPAA, except pursuant to a separate written agreement with DocuBench;
  • Infringe or misappropriate intellectual property, privacy, or other rights;
  • Circumvent or violate third-party access controls, safeguards, rate limits, or usage restrictions;
  • Engage in abusive, fraudulent, deceptive, or harmful conduct;
  • Submit malware, exploits, or content designed to disrupt systems or networks;
  • Attempt to reverse engineer, interfere with, or disrupt the Service or its infrastructure;
  • Use the Service to operate autonomous browser activity in a way that creates unlawful, unsafe, or unauthorized effects.

DocuBench does not actively monitor or validate the nature of User Content and does not guarantee prevention of prohibited uses. You acknowledge that technical or operational limitations may prevent DocuBench from detecting or blocking certain uses of the Service.

DocuBench may suspend or terminate access to the Service for violations of this section.

5. AI Agent and Browser Workbench Use

5.1 Local Workbench Boundary

DocuBench provides local browser workbench controls, including MCP-owned tabs, browser tools, navigation boundaries, action guards, site instructions, and activity review features.

These controls are intended to help you scope and review AI agent browser activity. They do not replace your responsibility to configure your AI agent environment carefully, review important actions, and comply with applicable laws and third-party terms.

5.2 Third-Party AI Agents and Model Providers

You choose the MCP client, AI agent environment, and model provider used with the Service. Those third-party environments may receive browser content and tool results from the local desktop app.

DocuBench does not control how your connected AI agent environment, MCP client, model provider, or third-party websites store, forward, process, or retain information after receiving it.

5.3 Sensitive and Regulated Data

The Service is not designed for the processing of protected health information ("PHI") or other data subject to sector-specific regulatory regimes such as HIPAA, GLBA, or similar laws (collectively, "Regulated Data").

You agree not to use the Service with Regulated Data unless you have a separate written agreement with DocuBench that expressly permits such use. DocuBench does not represent or warrant that the Service complies with requirements applicable to Regulated Data and does not undertake obligations associated with such regulations unless expressly agreed in writing.

5.4 Outputs and Agent Actions

AI agent outputs and browser actions may be inaccurate, incomplete, unintended, or misleading. You are solely responsible for evaluating, supervising, and validating AI agent outputs and browser activity before relying on them.

The Service is not intended to provide legal, medical, financial, or professional advice.

6. Fees, Trials, and Subscriptions

Certain features of the Service may require payment. Pricing, billing terms, trial terms, renewal terms, and subscription details will be provided at the time of purchase.

Unless stated otherwise at purchase, subscriptions renew automatically until cancelled. You are responsible for cancelling before renewal if you do not want to continue a paid subscription.

All subscription fees are non-refundable except as required by law or expressly stated otherwise.

7. Intellectual Property

The Service, including its software, interfaces, websites, documentation, designs, and trademarks, is owned by DocuBench and is protected by intellectual property laws.

Subject to these Terms, DocuBench grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purposes.

8. Privacy and Data Retention

Our collection, use, storage, and retention of personal data is described in our Privacy Policy, which is incorporated by reference into these Terms.

DocuBench may retain account, subscription, billing, authentication, support, and service-operation records for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce these Terms.

Browser workbench content, site instructions, tool results, screenshots, and local audit records are not collected or routed through DocuBench cloud services by DocuBench. If you enable local audit persistence, those records are saved in your configured local work folder.

DocuBench does not guarantee indefinite retention of any information and may delete or anonymize information in accordance with its Privacy Policy.

9. Termination

You may stop using the Service at any time.

DocuBench may suspend or terminate your access to the Service at any time if you violate these Terms or if continued operation becomes impractical or unlawful.

Upon termination, your license to use the Service ends.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DOCUBENCH IMPLEMENTS REASONABLE ADMINISTRATIVE, TECHNICAL, AND ORGANIZATIONAL MEASURES DESIGNED TO PROTECT THE SERVICE. HOWEVER, NO SOFTWARE SERVICE CAN BE GUARANTEED TO BE COMPLETELY UNINTERRUPTED, ERROR-FREE, OR ABSOLUTELY SECURE.

DOCUBENCH DOES NOT WARRANT THAT AI AGENT ACTIONS, THIRD-PARTY WEBSITES, MODEL PROVIDERS, MCP CLIENTS, OR OTHER THIRD-PARTY SERVICES WILL BE ACCURATE, AVAILABLE, SECURE, OR COMPLIANT WITH YOUR REQUIREMENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCUBENCH SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DOCUBENCH'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO DOCUBENCH IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

12. Indemnification

You agree to indemnify, defend, and hold harmless DocuBench, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your User Content, including personal data or Regulated Data;
  • Your AI agent configuration, instructions, outputs, or browser activity;
  • Your use of third-party websites, accounts, credentials, or services;
  • Your violation of applicable laws, regulations, or third-party rights;
  • Your use or misuse of the Service.

13. Changes to the Terms

DocuBench may modify these Terms from time to time. Updated Terms will be posted with a revised effective date. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

14.1 Mandatory Arbitration and Class Action Waiver

YOU AND DOCUBENCH AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND NOT IN A COURT OF LAW.

YOU AND DOCUBENCH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. ARBITRATION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in California, unless otherwise agreed by the parties.

Severability: If any portion of this arbitration agreement or class action waiver is found to be unenforceable, the unenforceable portion shall be severed, and the remainder shall remain in full force and effect.

Small Claims Exception: Either party may bring an individual claim in small claims court if the claim qualifies and remains in that court.

Opt-Out Right: You may opt out of this arbitration agreement by providing written notice to DocuBench within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.

14.2 Waiver of Jury Trial

YOU AND DOCUBENCH HEREBY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

15. Force Majeure

DocuBench shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, failures of service providers, or interruptions of internet or communications services.

16. Contact Information

For questions about these Terms, contact:

DocuBench LLC

Email: contact@docubench.ai